Returns & Exchanges
At Coyuchi, we want you to love your organic home essentials, which is why we offer a 30-day return window for a full refund and a 365-day guarantee for store credit. Items must be in their original packaging and in unwashed, unused condition to qualify for a return.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return and download the prepaid UPS shipping label provided by our system.
Pack and Ship
Place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized UPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 7-10 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing